What our clients say...
Our testimonials are from REAL people in YOUR area...
Dear Chris, We are writing to thank you for the very efficient service we received from Onwards and Upwards over the sale of our home. We are also very grateful for the help and support you gave us during the process of purchasing our new property. We would have no hesitation in recommending Onwards & Upwards to any future prospective buyers or sellers. Thanks again. Best wishes Pat & Clive Allsop. Morley, 28.10.2013
As a new landlord, I have been very impressed by the service I have received from Janine and the team at Onwards and Upwards. The house was marketed lovely and a tenant found in less than a week. Throughout the process the team kept me up to date on developments, the communication was great. I would highly recommend Onwards and Upwards to anyone looking to rent out a property.
Ms M Victor, Morley.
'To all the staff at Onwards & Upwards, thank you for selling my property on Ryedale Way, Tingley, also to Paul, Thanks, Mrs Parrack' 24.09.2013
It is with great pleasure that I write to thank you, and Onwards and Upwards for the excellent service you provided recently in finding a tenant for our property. As you promised everything was done so quickly and efficiently from the advertising of the property to the processing of applications and we are extremely grateful for this given the bad experience we had previously with another agent.We can't thank you enough and have no hesitation in recommending your services, you really have exceeded our expectations! Yours Faithfully,Mr & Mrs Ataba, 16.09.2013
"Thanks for everything, from the first call to your office months ago right to the end, you have all been brilliant! Thanks for planting the seed of buying whilst letting my own property - I would never have thought we could do it! Thanks again, Samantha McCabe & Family."
Dear Janine, Just a note to say thank you for all your valuable advice and for once again finding us a good tenant so quickly and efficiently. Please pass on our thanks also to your team who are always polite and helpful, whatever time we call! Regards, H Watson, Morley
Thanks to the team at Onwards and Upwards - I had great advice and they made the whole process painless, plus they found me a good tenant very quickly! Thanks again!
Mr M Birch, Morley, 13.08.2013
To Jill and all at Onwards & Upwards, thank you for all your help with our purchase - not least in enabling the searched to be purchased, saving up to 2 weeks, from Mark and Val Basden and Ella Hutchinson
I can wholeheartedly recommend Janine and her team. I have used Onwards and Upwards twice to source a tenant for my flat and both times they did this in a timely and professional manner. It is comforting to know that they will never compromise on the reliability/suitability of a tenant for a fast turnaround.
Mrs L Stead, Morley 28 June 2013
From start to finish - an utter pleasure, fantastic service and communication. This was my first home move, and it couldnt have been any easier. Amazing team, and I love my new home!! Thankyou Onwards and Upwards!
Ms K Sowery, Morley, 11 June 2013
I found Janine and the team at Onwards & Upwards to be completely dedicated professionals, reliable and empathetic to my needs and those of the prospective tenant. For me, what was the most important was the ability of the agent to find a quality tenant in the shortest possible time, in this regard Onwards & Upwards provided a service that I was completely satisfied with and that met all my expectations. I would have no hesitation in using Onwards & Upwards again or recommending them to others.
Manny, Tingley, 6 June 2013
Dear Paul, we finally made it to our new home this week. We havent forgotten everything you did for us, all those painful viewings and we were too fussy!!! So thank you ... we couldnt have done it without your help. You are welcome to drop in anytime for a cuppa. All the best, Sukky, Herbie and Jai (04.06.2013 Morley)
To Janine, Chris and all the staff, thanks for making our move 'stress free' and for your highly professional service - it is very much appreciated.
From Michael, Anne-Marie, Luke, Emma & Joseph. 8 April 2013
We first experienced Onwards & Upwards when house hunting. We were impressed with the professionalism and so enquired about their letting services for our house. We were amazed at the speed and quality of their service. We had the photos taken of our house on the Friday and by Saturday, it was advertised with a delightful summary of the property. By the following Wednesday we had already had seven viewings and the house was agreed to be let out. What I did note is that they take care to get the right tenants for you, and this has been proven by our experience with our tenants. We also opted for Onwards & Upwards to manage the letting, and everything has been smooth and dealt with so quick and effectively. The friendly nature of the staff also shines through and it feels like nothing is too much trouble, which was excellent for us as we were new to this. I have already recommended them to others and they will always be our first choice too.
Kevin & Anita, Morley, 28.03.2013
If you want to sell your house then we suggest you use Onwards and Upwards - we cannot praise them enough. From our initial dealings with Paul, Jill and Janine, there has been nothing but enthusiasm and professionalism right up to our move day. I have no hesitation in recommending all of them – thanks to all of the team. Helen and Nick - Morley
"I was so impressed with the service that I had received from Onwards and Upwards when I was buying a house, that I subsequently used them as managing agents for renting out my old property. As a first time landlord, I found Janine to be professional, yet personable, and very knowledgeable. She really helped guide me through the potential pitfalls, and how to protect myself from problems down the line. Once my house was on the market a tenant was found within a week, and is now all moved in! I’ve always found everyone at Onwards and Upwards to be really helpful, and my queries are dealt with promptly and courteously. I’d gladly recommend them to anyone who is looking to sell or rent their property. A refreshing approach that just works."
Mr D Clay, Morley, 07.03.2013
As a first time landlord I chose Onwards and Upwards as managing agents as they are a local company with a good presence around the area and they offered no-nonsense, concise and credible guidance on renting my property. They also have the most convenient opening times, which when working full time is important. Janine in particular has been very helpful and has made every effort to make sure my tenants and I are happy and comfortable with everything. I would definitely recommend this company to anyone thinking of renting or becoming a landlord.
Miss Priestley, Morley, 04.02.2013
We are so impressed with Onwards and Upwards! Janine was polite, professional and warm from the moment of meeting. She went the extra mile to organise a second viewing on a rental property that my partner had not seen and when we missed the boat on that opportunity Janine was swift and helpful in contacting us regarding another. We are in that property now and very happy. The lettings service offered by Onwards and Upwards is the most impressive I have seen, from thorough inventory to registering new tenants with all utilities suppliers. It made moving so easy and I feel comfortable in the knowledge that any tenancy issues will be resolved by the team in a timely and efficient manner. I foresee that with such a professional approach in all areas, this company will grow and grow.
Stacey and Glynn, Churwell 23.01.2013
Hi Janine, I have received excellent service from your company and would highly recommend anyone to use Onwards & Upwards should they be selling a property or need to find a tenant. I arranged an appointment with yourself on a Saturday, my property was on the market on Tuesday, a viewing took place Wednesday and a tenancy agreed on the Thursday and my tenant moved in the following week. I couldn't have wished for a better result.
Mrs K Rex, Morley 22.12.2012
I bought my house through Onwards & Upwards and it went really well - Paul, Janine & Jill were extremely hepful and I would definitely recommend them!
Wyn Kidger, Tingley
I would just like to thank you for the wonderful experience and excellent service that I received dealing with you. I had no little glitches to contend with which can make the renting process that much more stressful. Your professional and efficient service has restored my faith in estate/lettings agents and I will recommend you to anyone I hear of that is looking for a reliable, professional and efficient service.
Kind Regards, Debbi Rush
We would like to thank you all for your help in finding a tenant for our property it was very much appreciated. We felt that everything was dealt with professionally and efficiently and we would have no hesitation in using Onwards and Upwards again in the future. We would also highly recommend Onwards and Upwards to other people. Kevin and Jan, Morley (4.12.2012)
Hi Paul/Janine. I would personally like to thank you for your support on behalf of Morley Cricket Club during 2012. It is great that your business continues to prosper and I look forward to building on our partnership during the course of 2013 and beyond. Many thanks, David Nebard (Morley Cricket Club Stalwart) 4 December 2012
Dear Janine, thank you for making renting out my first property as easy and stress free as possible. The services provided such as EPC, Gas certification and Inventory checking have been invaluable. I now have a tenant in my home who has been thoroughly 'checked' and the peace of mind that comes with knowing that my property is being taken care of.
Mrs Schofield, Morley, 15 November 2012
We would just like to say a big thank you to Onwards & Upwards, especially Janine who is very friendly and very organised. We don't know what we would have done without her, she got everything in place and everything went smoothly. Would highly recommend. Thankyou.
Mr Finnemore, Morley, 6 November 2012
Dear Janine, thank you so much for all your help.
Miss A Sowden, Stanley, 27 October 2012
Paul I just wanted to write a letter to thank you and your team for all your hard work which led to the successful sale of our property. Since moving to Yorkshire I have owned and sold more properties than I care to remember, and have always felt slightly aggrieved by the lack of proactive work carried out by estate agents for their fee, and the absence of any commitment and support throughout the process. We went to Onwards & Upwards in the hope that maybe we’d get a personal service from an estate agent, that would target actual buyers in very difficult market conditions, and that would provide us with prompt, specific and candid feedback from viewings. From the outset it was obvious that your team where wholly committed to selling our property and that they actually knew what they were talking about, making recommendations about presentation and providing factually supported advice on pricing. The volume and quality of people you personally escorted around our property impressed us, and was the envy of friends who were also trying to sell property in the area. This exceptional service led to the successful and prompt sale of our property at the price we’d discussed and whilst others in the area remained unsold. I’ve found from experience that once the ‘Sold’ sign goes up that Estate Agents are nowhere to be seen until it comes to fee payment. In contrast Onwards & Upwards kept in regular dialogue with all parties – much to the surprise of us and my solicitor. I have no hesitation whatsoever in recommending Onwards & Upwards, I believe that the service provided leaves all other estate agents behind. Onwards & Upwards are growing for a reason – its because you actually proactively promote each property, specifically manage the marketing for each property and work hard for your clients rather than simply advertising them each week and dropping the price in the hope that sooner or later someone may buy it. We wish you the very best of success for the future.
Rob, Sarah and the girls, Tingley, 2 October 2012
Hi Paul / Janine, it has been a busy few months for us in the new home! Just wanted to drop you both an e mail thanking you both for all the hard work with our transactions over the last few months. Paul, thanks for working so hard getting us in to the new house. It really is the perfect house for us, just what we were looking for and I'm sure we will both be very happy here for many years. Janine, thank you for setting us up for the renting side of things. With us being new to the renting game, we had many reservations but you made us feel very comfortable, answering all our questions and giving us recomendations for landlords without pushing us into anything. Myself and Mel have always been impressed at how quickly everyone at Onwards and Upwards responded to our emails, phone calls and messages in a formal but relaxed manner. It made life so much easier being able to contact you all knowing that we could leave messages and get responses in a timely manner. We have been, and will continue to reccomend Onwards and Upwards to all our colleagues, friends and family. We have been really impressed with the service we received. On a separate note, we would like to just mention Alison as well. Alison was so easy to deal with to get our mortgage packages finalised. From day 1 Alison was so helpful and easy to talk to. She made a stressful couple of tasks very straightforward, acting in a professional but very friendly manner and nothing seemed too much trouble for her. We would not have been able to do it all without Alisons help. Thanks again, Andy and Mel
Andy & Mel, Morley, 26th September 2012
Hi Jill, just wanted to say how very much I appreciated all your help. You were amazing - I truly appreciate your time and effort. Anyway - keep up the good work, you are a gem. Lots of wonderful wishes.
Miss G Azzopardi, Tingley 20th September 2012
The service received from Onwards & Upwards (most especially from Jill and Janine) during the rental process was second to none. They were there every step of the way to answer all my queries and the helpfulness and friendliness made the process seem effortless. I am truly grateful for all the help and the exceptional service.
Miss G Azzopardi, Tingley, 17th September 2012
To Onwards & Upwards, Thanks ever so much for your help throughout the process – it is really appreciated.
Miss M Gale, Morley 12 September 2012
To the Onwards & Upwards Team, especially Paul and Jill - thank you so much for all your help to sell Rosedale Drive, really could not have done without you all! Maree x
Ms M Barrugh, Tingley, 12 September 2012
Thank you Janine for the fast & efficient service of letting out my property, I think it may well of been the most challenging rental ever with the tenant digging Janine had to do. But Janine stuck with it and made sure all the bases were covered to protect me as the landlady. Much appreciated. I would have probably thrown the towel in if I had been looking after this tenant find myself, but Janine saw it through and got my property rented out within weeks. Excellent work. Previously I had been with Your Move, I am really glad I decided to move away from them as their service was appalling and they are so behind the times. Janine's company works in the real world, very pro-active and are totally on the ball. Their extended open hours are a big help with the longer office hours and weekends, they never miss a hot enquiry! Onwards & Upwards were recommended to me by a friend, she had bought two houses from them previously and really sung their praises. I was not let down and now I can recommend them to all my friends, I rave on about them so much I usually get asked if I am on commission! Can not say enough praise for these people, they get the job done to the highest standard and fast. For a 5 star personal service please contact Onwards & Upwards, you will not be disappointed. Keep up the good work as you are market leaders in this house selling/renting game!
Mrs T Mold, Morley, 31 July 2012
With all the upheaval and hassle that came with moving to China, I can honestly say that Janine and Onwards & Upwards helped immensely. The nightmare of how fast things were moving and what to do with our house was driving me crazy until we contacted Onwards & Upwards. Their friendly professionalism with honest and truthful advice was very refreshing. Janine promised to take care of everything and that is exactly what she has done. I can not thank her enough for the excellent service she continually gives whilst letting our property. I would highly recommend Onwards & Upwards to everyone - they are fantastic! Thank you Janine you really did take a huge weight off my shoulders and I appreciate all the work and effort you have put into letting our house.
Mr & Mrs Chester, Tingley, 23 July 2012
Thank you for the professional, honest and efficient service I have received. Finally, an estate agent who is passionate and focused on the needs of the customer, then adapt this into providing a refreshing and successful way to address the property market! A HUGE thanks to Paul for his 'down to earth' compassionate and enthusiastic approach, without which my own property would have been on the market for a further 2 years!
Ms A Whittaker, Morley. 6th July 2012
Would just like to say thanks again for being fantastic agents and always being on the ball. The tenant, Helen had nothing but praise for you when I spoke with her the other day. Keep up the great work.
Mr D Hallam, Mirfield. 4 July 2012
After having our house on the market for 15 months we were over the moon when we moved over to Onwards and Upwards and they sold our house in literally 5 minutes! They helped us buy our new house and also found a tenant for our flat. We have recently recommended them to friends and they sold their house in 2 weeks, so it's obviously not a fluke! Both Paul and Janine are a joy to deal with. A totally different experience to the norm.
Mr & Mrs Stead, Morley. 29 June 2012
Can I just say that in Jan/Feb this year I was having a nightmare moving house, trying to find some decent, clean accommodation and dealing with estate agents who wouldn't return my repeated calls, voicemails etc. Then I came across Onwards & Upwards who not only had a very high standard of rented properties available for me to view but actually dealt with me in a professional, friendly and prompt manner - far above the basic level I would expect and even further above what I was actually getting from other letting agents. I would very happily deal with them again for any other property requirements and can hugely recommend them as a very professional organisation who get the job done. Since I've moved into my property I've been very happy, the standard has been high and if I've needed anything doing it's been dealt with by Janine very promptly, quickly and effectively - again more than I can say for other agencies I've experienced.
Ms J Brennan, Morley. 29 June 2012
"Just wanted to write a quick note to thank Janine and her team for all the help they have given in finding me the perfect property. From start to finish the service was both friendly and professional. Their sole aim was to find me the property that suits me and not what suited them, which was really refreshing to see. I have never been a fan of estate agents in the past due to bad experiences but Onwards and Upwards showed me that there is someone out there that cares and is not out to just make a quick buck. I just wished that more estate agents could adapt to the way they deal with customers and act more like this company. A breath of fresh air in the property market and I will definitely be using Janine and her team for all future moves."
Miss Ceri Haynes, Morley 30th May 2012
Onwards & Upwards have been such a great help - they have helped me find a great house and have been nothing but helpgul every step of the way. Dealing with them has been a pleasure and I would most definately recommend them to anyone!
Miss K Twitchett, Morley 25 June 2012
We used Paul at Onwards & Upwards to sell our house in Morley. Paul did a fantastic job, we were immediately impressed when meeting him, and what was going to be a tentative look at putting our house on the market turned into us agreeing to do it immediately. He was positive about our property, and picked up on important selling features. He priced the house accurately...and it sold to the first viewer at full asking price! We could not have asked for more. Paul even helped us find a new house and gave us some excellent advice, even though it was for sale with another agent. We have already recommended the company to everyone we know, thanks again for everything and we will definately use you if we move again!
Danny Jeynes, Morley. 16.04.2012
I would like to say a big ‘thank you’ to Janine Dunnigan for excellent the service she gave when letting our property. We were really impressed with the level of detail, her efficiency and the way we were continually kept informed throughout and will recommend ‘Onwards & Upwards’ to anyone looking for a good estate agent/letting agent. A very big Well Done, excellent service.
Mr & Mrs MacFarlane, Morley. 3rd April 2012
Purchased and rented out all within a few months. Fantastic service from a 1st class company with 1st class personnel.
Ms Abbott, Morley, 2nd March 2012
Onwards and Upwards have been a breath of fresh air in this somewhat stressful market. From the first meeting, up until my house was rented and beyond, Janine has been brilliant. I have been informed of every little detail and have known everything that has been happening which is superb service. It feels like I haven't done anything to get my house rented as Janine has done everything and in a busy lifestyle with a newborn baby I couldn't have asked for more. If you are reading this and wondering who to go with in regards to your property, then look no further. Onwards and Upwards for me, are the leaders at what they do, by far!
Jonathan Ward, Drighlington, 29.2.12
Onwards and Upwards are the most professional and supportive estate agents that we have ever dealt with. From sign up to completion, Paul was there for us, assisting with the process and moving things along efficiently and with ease. The concept of assisted viewing is the perfect way to sell your property. We have already recommended them to all we know. Thank you for your support and most importantly for the successful sale of our house.
Mr & Mrs Winterburn, Tingley. 24 February 2012
Just a quick note of thanks for the expedient way you let our property, the activity up to identifying the tenant was impressive but there after you stepped up a gear covering all the bases and making sure everyone involved was kept informed minute by minute. Time did not appear to be a problem whether it was showing clients the property at the weekend or visiting us at home in the evening to keep us up to date. Once again thank you for the truly comprehensive and professional service, we would have no hesitation inacting as a reference and have already recommended you to some of our associates.
Mrs M Heap, Morley, 1st February 2012
I have been extremely impressed with the support and help from Onwards & Upwards, during both the sale and purchase of my new home. They are a first rate business, very professional and clearly not just an estate agency, but offer a highly personalised service, taking the time to establish the needs of their clients and ensure a tailored service, whichI have never had with previous agents when selling my home.I was particularly grateful for the assisted viewings, which really helped my house to sell so quickly. Paul did all the hard work for me, (apart from packing my boxes for the move!) so a huge thank you for that. I would (and already have!) recommended Onwards and Upwards to anyone i know who is selling or letting their home.
Zoe Bawn, Tingley, 2nd February 2012
Moving home is one of the most stressful times in your life. With Onwards & Upwards, the process was made with the minimum of fuss and hassle. The fresh approach and personal touch, along with the extra effort demonstrated by Paul is a credit to him and Onwards & Upwards. I would recommend Onwards & Upwards to anyone thinking about moving home.
Mr Kevin Byrne, Tingley, 7th February 2012
Hi Janine, Just want to let you know that we have successfully settled in now and are loving the house. I just want to thank you very much for all your help during the move, you were excellent. Regards, Hannah and Daniel
Hannah & Daniel, Morley - 26th January 2012
"I just wanted to say a big thank you for being fantastic letting agents. Within a week I've had 4 viewings, one lovely tenant signed up and ready to move in. Janine Dunnigan has kept me in the loop every step of the way with lots of helpful advice and support. Thanks a million! "
Ms Frances Day, Morley, 23 January 2012
Very efficient, extremely impressed with the service in finding a tenant, managing the process and ongoing conscientiousness with regards to upkeep & maintenance.
Ms S Ormiston, Morley - 14 January 2012
As a home owner who has bought and sold houses 4 times in the last 10 years and used a different agent every time. I was beginning to think I could do a better job myself. However Onwards & Upwards have changed that and I will not be using a different agent again. They were personal and recognised I was selling my home, not just a house. They were also professional and honest when providing feedback in how to best present my home for viewing. The monthly action plan is a brilliant idea, although I didn’t need mine as they did a fantastic job and sold my house within 7 days! Thank you very much.
Miss J Pearson, Morley - 12th December 2011
After looking at various properties and dealing with numerous agents (which was becoming rather daunting to say the least), I came across the property which I am now renting through Onwards and Upwards. Having dealt with the established High Street agents, it was very refreshing to deal with Onwards & Upwards. I was put at ease immediately, the personal service I have received is second to none, the communication between my landlords and letting agents to fix any little snags has been first class. I would certainly recommend Onwards and Upwards and have already done so!
Mr M Leah, Morley, 2 December 2011
Onwards & Upwards were so professional and helpful every step of the way. We moved in really quickly and they made sure the whole process was hassle free, they really did go above and beyond what we expected.
J Allpress & S Wilby, Batley 27th November 2011
Right from the initial meeting, Onwards & Upwards supplied me with valuable information on letting the property. I took the advice and reaped the rewards with a tenant found within a month. Throughout I was kept well informed and felt that I was the only client. I will gladly recommend Onwards & Upwards to anyone thinking of letting or selling.
Mr N Haywood, Morley
21st November 2011
I have been really happy with how Onwards & Upwards have dealt with my application to rent a property. They made the whole process of renting as easy as possible for me and explained everything each step of the way. I couldnt wish for a better agent!
Miss Samantha Briggs, Bramley
25th November 2011
Janine's knowledge of property rental has helped me keep up to date with current legislation. Now I have seen how much easier it is to let someone rent out properties for you I will never go back to doing it myself. Janine does not only rent out your property, she is a mine of information to help you tackle any property issues, from repairs to staging.
Dinah Jones, Morley
24th November 2011
Cannot recommend this agent highly enough. Would never use another agent again! Not only did they find me a tenant within one day, ensured I had no void periods but also took care of all minor details i.e. arranging carpet cleaners, all necessary certificates and works required at very competitive prices. Never had such excellent service (and results) with other agents.
Mrs A Grace, Morley
28th October 2011
We were really pleased with the way Onwards & Upwards, especially Janine, handled our move. They were very professional and friendly, providing all the support we needed. Having previously rented with a larger, more established company, who failed to follow up with our needs once we had signed the agreement, we can already say that this is not the case with Onwards & Upwards. Any queries we have about the house, Janine is always very quick to respond and resolve any issues. We would definatley recommend Onwards & Upwards.
Carrie & Selina
29 October 2011
I was very impressed by the personalised service received by Onwards & Upwards. Janine understood my requirements and worked extremely hard to achieve it. She is very polite and professional. She provided regular feedback and didn't need chasing at all. I will certainly recommend Onwards & Upwards to anybody.
Mrs Boodhoo, East Ardsley
26 October 2011
Onwards & Upwards have proved to be friendly, efficient, and professional in all their dealings with me. I would have no hesitation in recommending them to others.
Miss Doughty, Morley
I just wanted to thank you for your extremely helpful and expert customer service. Your detail and obvious experience has been second to none and a credit to you. I will most definately recommend Onwards & Upwards to others.
Mr Hallam, Mirfield
Janine was very helpful and courteous: she understood my time constraints and even came in on her day off to allow me to move in on my only day off, making my move as smooth as possible. She gave me a list of the contact numbers I would need for various utilities so I did not have to go hunting for them. I am extremely pleased with the service I have received and would definately recommend the services of Onwards & Upwards.
Dr Begum, Beeston
We have had a great 8 months, moving in went really smoothly. Definately the best service we have received whilst renting!
Mr Hart-Davies & Ms Holdsworth-Tulk, Morley
Onwards & Upwards has been nothing short of excellent - highly professional, knowledgable and efficient. A great personal service and I would highly recommend Onwards & Upwards to anyone.
Mr & Mrs Buckley, Tingley
Onwards & Upwards have gone above and beyond what I would expect and for that reason and more, I would highly recommend their services.
Ms N McPhee, Batley
We have been very impressed with the service received. Any issues encountered have been dealt with promptly and in a friendly, reliable and very professional manner. We would therefore have no issues in highly recommending Onwards & Upwards for any estate or letting agency services you may have.
Mrs Foster, Tingley
...they arranged everything for us, from interviewing prospective tenants to arranging installation of a washing machine. Janine also carried out 3 monthly inspections of the property and reported her findings. They found us a good, reliable tenant and we have been very pleased with the service. We would have no hesitation in recommending Onwards & Upwards as letting agents.
Mr & Mrs Bloice, Morley